Navigating AT&T’s Policy on Device Roaming: A Detailed Explanation

AT&T’s wireless network covers most of North America.AT&T coverage is more sparse in Mexico, Canada, and rural areas of the U.S. When you roam off-network, you may encounter limits or restrictions on data usage. After a certain amount of data is used in an off-network area, you receive a text alert notifying you of the limit.

AT&T Roaming Policy

While you may receive a bill for roaming, your talk and text capabilities will not be blocked.

Customers with an AT&T unlimited plan can talk, text, and use their plan data when traveling in Mexico or Canada with no roaming charge. Travelers to other countries receive roaming charges unless they turn off data roaming on their phone’s settings or if they sign up for anAT&T international calling and data plan .

AT&T offers a package calledAT&T International Day Pass ; $12 per day provides data, talk, and text access in over 210 destinations. There are alsocruise packages available. AT&T Passport was retired in 2021, but subscribers with auto-renew turned on can keepthose benefits . Prices, data allowances, eligible countries, fees, and other benefits vary from package to package.

With AT&T’sGSM technology , AT&T says, “Your phone will assume the characteristics of the network where you are traveling. In other words, if you are in Italy, the phone will work like other Italian wireless phones.”

FAQ

• How do I cancel AT&T wireless?
  To cancel AT&T wireless, call800-331-0500 . If you ordered service online, you might be able to cancel by visitingatt.com/myatt .
• How do I view my AT&T wireless call history online?
  To view your AT&T wireless call history online, log in to your AT&T account and go toAccount overview >My digital phone >My voicemail & phone features >Phone Features >Call History .
• How do I block a number through AT&T wireless?
  To block phone numbers on Android, open the Phone app, select the number to block, and then tap thethree dots >Block numbers . On iOS, tapInfo (i ) next to the phone number and selectBlock this Caller .

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